Following on from the last update regarding the elusive Enso ZenPad and it’s Chief Apologist, Alberto Armandi, we thought we’d update you with a little more information. Firstly, we received a communication from Enso offering us the chance to receive a review unit of the ZenPad. We haven’t taken them up on the offer for a couple of reasons- firstly, we didn’t feel it was right to deprive a genuine paying customer of a ZenPad just to help Enso prove that the tablets actually exist, especially given how few of the paying customers have actually received theirs. Secondly, we think that Engadget’s review said it all, and frankly, we could do without the stress that testing the ZenPad for review might bring.
We then received a message from another disgruntled Enso customer. Please understand, you have to take what follows with a pinch of salt as we have no way of knowing how legitimate this communication is, but, at the end of the day, what does the sender have to gain by making this stuff up?
Here’s what our reader had to say:-
Many of us have been waiting since MARCH to get our Zenpad. The ship date has been changed more often than I can count and emails are no longer being responded to. OK, they shipped out maybe 10 devices. Until we all get the orders we placed months ago, I would call this the vaporpad, not zenpad. I’ve emailed them at least 20 times.
After my continued email campaign trying to get a zenpad or a refund, I got the email below from him on June 12th. (The toothbrush reference was because I said in a previous email that blogging tracking number like he’s been doing really means nothing since he could be sending toothbrushes for all we know. He didn’t like that
.
After that email, I replied that I’m not willing to spend my own money to get my refund, but I did send a Western Union location that he could send my money to. I also advised that since my device was due to ship that day, per his email, he could just send it and avoid a refund. Of course he’s disappeared off the face of the earth again and isn’t answering emails. I even sent emails in Italian but to no avail.
I emailed him 3 days ago that I was going to contact various Websites with an update about my still missing zenpad. I don’t expect anyone to care about updating the story but I want people to know the latest in the Enso saga.
And here is what the reader claims to have received from Alberto Armandi:-
From: Zenpad Wanted [mailto:zenpad@enso-now.com]
Sent: Saturday, June 12, 2010 1:06 AM
To: xxxxxx
Subject: Re: Zenpad order # xxxxxHey,
Listen i will refund your order personally with my own fucking credit card if you send me just one more email.
I do not give a FUCK about what you think, toothbrushes and this bullshit.Your one was planned out today, so now please tell me how can i refund money to you with my VISA card ( FROM CHINA ) without using paypal, because, you know, they fucking kicked me out.
I am ready to go refund you, just tell me how., western union should be ok. are you going to pay for the expenses ? it is quite expensive, like to send you 180 usd the expenses are 10 usd.
Alberto Armandi
Director
Charming. Please folks, if, for some mis-guided and borderline masochistic reason, you’re considering buying a ZenPad. Do yourself a favour, go buy another Android tablet instead.
Thanks to KMac for the heads up.